Use of Website
By using this website, you are warranting that you are eighteen (18) years of age or older. If you are not eighteen (18), you must exit the website immediately. It is your sole responsibility to determine if you are of legal age to purchase the products sold on this website.
Collection of Personal Information
We use this PII in order to provide you with the content, subscriptions, goods and services that you request or purchase through our Website. We use your email address to provide you with information about your order and its status and we may occasionally send out emails, including newsletters, to people who have placed an order on-line, with information about other goods and services available on our Website. Your phone number may be used by us in the event that our customer service representatives need to contact you about an order you have placed or to contact you regarding customer offers or information you have requested or we need to provide to you.
How We Use Your Information
The information Remedy Tree collects is used to comprehensively understand your needs and interests, and permits Remedy Tree to deliver a more consistent and personalized experience. For example, Remedy Tree may use your information to assist you in completing a transaction or order, communicate with you about products and services, provide service and support, update you on new services and benefits, provide personalized promotional offers, select content to be communicated to you; and contact you for market research regarding our products or services.
Your information may be aggregated with other clients’ information on a purely non-identifiable basis to understand how our products are used to help make them better.
Credit card information is used solely for payment processing and fraud prevention efforts. Credit card information, and other sensitive personal information required to process a credit decision, is not used for any other purposes by us or our financial service providers, and will not be retained any longer than necessary to provide your services, unless you request that we retain your credit card information to streamline your future purchases.
Policy on sharing your information
Remedy Tree will not sell, rent or lease your personal information to others. Remedy Tree shares PII with companies working on our behalf and related business entities which we maintain an ownership interest in for the purposes detailed above. In any such cases, however, we require that the companies or entities adhere to privacy standards and policies at least as restrictive as those Remedy Tree has in place.
We may disclose and release your personal information to third parties: (a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (b) in special cases, such as a physical threat to you or others, a threat to homeland security, to our Website or employees, or to protect our Website, system or network, our employees, agents, suppliers, licensors, content providers, and the rights and property of Remedy Tree, or cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, illegal conduct or a violation or alleged violation of this policy or other agreement we may have with you.
Circumstances may arise, whether for strategic or other business reasons, in which Remedy Tree decides to sell, buy, merge or otherwise reorganize businesses in various countries. Such a transaction may involve the disclosure of PII to prospective or actual purchasers, or, conversely, the receipt of such PII from sellers. It is Remedy Tree’s established practice to seek appropriate protection for all personal information in advance of any such transaction.
Access to and accuracy of your information
Remedy Tree strives to keep your personal information accurate and up-to-date. Towards this goal we utilize various technology, management processes and policies. As part of our overall data accuracy initiative, Remedy Tree provides you with reasonable access to your personal information so you may review and correct your information if needed. To safeguard your privacy and security, we will verify your identity through various means, such as by requiring a password and user ID, before granting access to your data.
We ask that you update your information as and when it changes so any information used to serve you remains as accurate as possible.
Keeping your information secure
Remedy Tree values your trust and takes it seriously. To prevent unauthorized access and disclosure, to maintain data accuracy, and to ensure the appropriate use of your information, Remedy Tree utilizes industry standard physical, technical and administrative procedures to safeguard any personal information we collect.
User Generated Content: Feedback, Ratings, Comments, Public Forums
In order to post a message, comment, provide feedback or ask us a question, you will be asked to sign in with your user login information. We do not use this information in any way other than to recognize you for postings nor do we disclose this information to any third parties, including other users who participate in comment and discussion forums and boards on this Website, unless required by authorized law enforcement agencies when required.
On occasion, we may administer public forums, such as message board, on our Website. Do remember that whatever you post on our message boards, it is considered public knowledge and you should always use caution when posting. Avoid posting your home address or phone number or other PII on any public board or forum. Although one must be a registered user to post messages, the message boards are public and may be read by non-registered users. We do not allow and will not tolerate the posting of any messages that are obscene, vulgar, sexually-oriented, hateful, threatening or otherwise in violation of any laws. We reserve the right to remove or edit any content item or to close any user account for any reason.
Remedy Tree reserves the right to re-publish your postings from the message boards in any format. To request removal of your personal information from our messages boards, blog or community forum, or to report what you believe to be inappropriate or offensive content, contact us at [email protected]
Communications from our Website
We occasionally send users of our Website information on products, services, special deals, newsletters and e-bulletins. If you do not wish to receive these types of communications, please email us at [email protected] Occasionally, it is necessary to send out service-related announcements. For instance, if our service is temporarily suspended for maintenance, we might send you an email informing you of such service interruption.
Collecting Information from Children Younger Than 18 Years of Age
Our Website is not directed or intended for children under 18 years of age. We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18 years of age, you should not register or provide personal information on the websites or through the services. If we later obtain actual knowledge that a user is under 18 years of age, we will take steps to remove that user’s personal information from our systems. If you are the parent or guardian of a child whom you believe has disclosed personal information to us, please contact us at [email protected] so that we may delete and remove such child’s information from our systems.
California Online Privacy Protection Act (“CalOPPA”)
In accordance with the CalOPPA we agree to the following:
Users can visit our site anonymously.
Honor “do not track” signals and mechanisms.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address and in accordance with CAN-SPAM we agree to the following:
Changes to this policy